Delivery Information

Ordering from interBALLOON is easy and reliable. On this page you'll find handy information about the delivery services we offer so you can decide for yourself which is the best to use. If you have any questions at all please contact us.

PLEASE NOTE: We do not deliver to Northern Ireland or the Channel Islands.

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  Delivery Methods

  InterBALLOON offers a range of delivery methods using a combination of both Royal Mail and DPD Local courier services to suit. Check out the table below for all our available delivery methods:

  Delivery Method	Price	Delivery Days	Delivery window
  Royal Mail Tracked 24	FREE	Mon–Fri	All day (8am–6pm)
  DPD Courier - All Day	FREE or £3.95	Mon–Fri	All day (8am–6pm)
  Royal Mail Special Pre 1pm (Signature required)	Currently Unavailable	Mon–Fri	7am–1pm
  Royal Mail Special Pre 9am (Signature required) 2	SUSPENDED	Mon–Fri	7am–9am
  DPD Courier Pre 12 noon 1	SUSPENDED	Mon–Fri	8am–12 noon
  DPD Courier Pre 10:30am	SUSPENDED	Mon–Fri	8am–10:30am
  Royal Mail Special Saturday Pre 1pm (Signature required)	SUSPENDED	Saturday	7am–1pm
  Royal Mail Special Saturday Pre 9am (Signature required) 2	SUSPENDED	Saturday	7am–9am
  DPD Courier Saturday - All Day	£7.95	Saturday	All day (8am–6pm)
  DPD Courier Sunday - All Day	£9.95	Sunday	All day (8am–6pm)

  ¹ We reserve the right to use Royal Mail's Pre 1pm Special Delivery Service when necessary
  ² This service is only available on certain products due to weight restrictions.

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  Restricted Postcodes

  Non Delivery Postcodes

  We are unable to deliver to the following postcodes:

  All BT (Northern Ireland)

  GY (Guernsey), JE (Jersey), ZE (Shetland Islands), HS (Outer Hebrides), KW15-17 (Orkney Islands), AB31-54, FK17-19, IV1-63, KA27-28, KW0-14, PA20-78, PH15-50

  Next Working Day Only

  There are some places we simply can't get to consistently during the morning or on a Saturday or Sunday and as such during the order process if any of the following postcodes are detected your delivery method and fee will be changed to the recommended service for this area.

  AB10-16, AB21-25, AB30, AB39, AB99, PH1-19, DD1-11, PA1-19, PA80, FK1-16, KY1-16, KY99, G1-5, G9, G11-15, G20-23, G31-34, G40-46, G51-53, G58, G60-84, G90, KA1-26, KA29-30, ML1-12, EH1-49, EH51-55, EH95, EH99, TD1-15, DG1-14, DG16

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  Track Your Order

  We offer a fully integrated Track and Trace facility that connects to the Royal Mail and Interlink Express websites allowing you to easily check on the progress of your order from dispatch through to delivery.

  Track Your Order Now

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  What happens if the recipient isn't in?

  All our delivery methods, except Royal Mail's Pre 1pm and Pre 9am Special Delivery services, are sent with instructions to leave safe or with a neighbour if no one is in. However it must be noted that if the delivery driver deems it unsafe or cannot find an immediate neighbour than your order may be taken back to the depot and a while you were out card will be left.