Delivery Information

Ordering from interBALLOON is easy and reliable. On this page you'll find handy information about the delivery services we offer so you can decide for yourself which is the best to use. If you have any questions at all please contact us or give us a call on call 0800 808 ROSE(7673) or if overseas call +44 1502 564488.

PLEASE NOTE: We do not deliver to Northern Ireland or the Channel Islands.

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  Delivery Methods

  We offer 7 days a week delivery, so whichever day you'd like your order delivered, interBALLOON offers a range of delivery methods using a combination of both Royal Mail and DPD Local courier services to suit. Check out the table below for all our available delivery methods:

  Delivery Method	Price	Delivery Days	Delivery window
  Royal Mail First Class Post	FREE	Mon–Fri	All day (8am–6pm)
  Royal Mail Tracked 24	FREE or £4.75	Mon–Fri	All day (8am–6pm)
  DPD Courier - All Day	FREE or £5.45	Mon–Fri	All day (8am–6pm)
  Royal Mail Special Pre 1pm (Signature required)	£9.95	Mon–Fri	7am–1pm
  Royal Mail Special Pre 9am (Signature required) 2	£18.95	Mon–Fri	7am–9am
  DPD Courier Pre 12 noon 1	£8.95	Mon–Fri	8am–12 noon
  DPD Courier Pre 10:30am	£12.95	Mon–Fri	8am–10:30am
  Royal Mail Special Saturday Pre 1pm (Signature required)	£11.95	Saturday	7am–1pm
  Royal Mail Special Saturday Pre 9am (Signature required) 2	£21.95	Saturday	7am–9am
  DPD Courier Saturday - All Day	£8.95	Saturday	All day (8am–6pm)
  DPD Courier Saturday Pre 10.30am	£24.95	Saturday	8am–10:30am
  DPD Courier Saturday Pre 12 noon 1	£19.95	Saturday	8am–12 noon
  DPD Courier Sunday - All Day	£8.95	Sunday	All day (8am–6pm)

  ¹ We reserve the right to use Royal Mail's Pre 1pm Special Delivery Service when necessary
  ² This service is only available on certain products due to weight restrictions.

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  Restricted Postcodes

  PLEASE NOTE: We do not deliver to Northern Ireland or the Channel Islands.

  Due to limitations imposed by our chosen courier companies, delivery to the following postcodes has some quirks:

  Cannot deliver at all:

  • BT
  • HS
  • IM (Isle of Mann)
  • GY
  • IV40, IV51, IV55-56
  • JE
  • KA27-KA28
  • KW15-KW17
  • PA20, PA41-49, PA60-78
  • PH42-PH44
  • ZE1-ZE3
  • TR21-TR25
  • AB31-AB56
  • FK17-FK21
  • G83
  • IV
  • KA27, KA28
  • KW
  • PA20-PA78
  • PH15-PH99

  Can only be delivered by Royal Mail's Special Delivery Pre 5:30pm service:

  • AB10-AB16, AB21-AB30
  • DD
  • G83, G84
  • KY8-KY10, KY14-KY16
  • PH1-PH14
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  Cut Off Times

  Monday Delivery

  Order before 1pm the Saturday before delivery.

  Tuesday to Saturday Delivery

  Order before 5pm the day before delivery.

  Sunday Delivery

  Order before 1pm the Saturday before delivery.

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  Track Your Order

  We offer a fully integrated Track and Trace facility that connects to the Royal Mail and Interlink Express websites allowing you to easily check on the progress of your order from dispatch through to delivery.

  Track Your Order Now

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  What happens if the recipient isn't in?

  All our delivery methods, except Royal Mail's Pre 1pm and Pre 9am Special Delivery services, are sent with instructions to leave safe or with a neighbour if no one is in. However it must be noted that if the delivery driver deems it unsafe or cannot find an immediate neighbour than your order may be taken back to the depot and a while you were out card will be left.